Add a comment to a ticket.
URL:
http://www.ihelpdesk.com/desktop/api/{SITE_NAME}/tickets/{TICKET_ID}/reply
HTTP Method: PUT
Content Type: application/xml
Request Body
<comment>
<content>{COMMENT}</content>
</comment>
Example
Suppose your iHelpdesk site name is acme, with user name being joe@acme.com and password being joe.
curl -H “Content-Type: application/xml” -u joe@acme.com:joe -X PUT -d “<comment> <content>my first ticket</content> </comment>” http://ihelpdesk.com/desktop/api/acme/tickets/1322690469076056/reply