Delete Ticket

Delete Whole Ticket

Delete a ticket including its comments.

URL:

http://www.ihelpdesk.com/desktop/api/{SITE_NAME}/tickets/{TICKET_ID}

HTTP Method: DELETE

Example

Suppose your iHelpdesk site name is acme, with user name being joe@acme.com and password being joe.

curl -u joe@acme.com:joe -X DELETE http://www.ihelpdesk.com/desktop/api/acme/tickets/1322690469076056

Delete Comment

Delete a ticket’s comment.

URL:

http://www.ihelpdesk.com/desktop/api/{SITE_NAME}/comments/{COMMENT_ID}

HTTP Method: DELETE

Example

Suppose your iHelpdesk site name is acme, with user name being joe@acme.com and password being joe.

curl -u joe@acme.com:joe -X DELETE http://www.ihelpdesk.com/desktop/api/acme/comments/1322690469076056